We are hiring!
To apply, email your resume to firstname.lastname@example.org
Personal Lines Customer Service Representative
Do you love helping people and enjoy taking care of details? If yes, this position may be perfect for you! Here is a description of what you would be doing:
- Assist clients with all service, claims & billing related questions
- Process new policies & policy changes, providing the information to the client
- Review each renewal against expiring and notify agent of changes.
- Round accounts & rewrite to protect retention for the agency and overall satisfaction to the client
- Quote new business, rewrite business and new lines of coverage for existing clients
- Prepare applications
- Answer phones & call clients; offer coverage reviews & suggest new costimators, updating client file in the AMS360
- Issue coverage confirmations when downgrading or removing coverage
- Document phone conversations in Activity Log
- Check all renewals, endorsements, etc. from carrier for accuracy
- Assist with social media campaigns
- Attend company product meetings as required
- Perform other duties as assigned by management
- Strong oral and written communication skills
- Good computer skills, knowledge of AMS360 preferred
- Dependable with an ability to accurately follow instructions
- High School diploma
- Ability to sit at a desk with a computer for majority of the day
The position is full time M-F 8a to 5p. However, we may entertain part time for the perfect applicant. We offer a competitive salary plus a generous benefit package.
Email email@example.com for salary range information
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