We are hiring! 

To apply, email your resume to ann@martininsure.com 

Personal Lines Customer Service Representative

Do you love helping people and enjoy taking care of details?  If yes, this position may be perfect for you!  Here is a description of what you would be doing:

• Assist clients with all service, claims & billing related questions

• Process new policies & policy changes, providing the information to the client

• Review each renewal against expiring and notify agent of changes.

• Round accounts & rewrite to protect retention for the agency and overall satisfaction to the client

• Quote new business, rewrite business and new lines of coverage for existing clients

• Prepare applications

• Answer phones & call clients; offer coverage reviews & suggest new costimators, updating client file in the AMS360

• Issue coverage confirmations when downgrading or removing coverage

• Document phone conversations in Activity Log

• Check all renewals, endorsements, etc.​ from carrier for accuracy
• Assist with social media campaigns

• Attend company product meetings as required

• Perform other duties as assigned by management

Job Requirements:

• Strong oral and written communication skills
• Good computer skills, knowledge of AMS360 preferred
• Dependable with an ability to accurately follow instructions
• High School diploma
• Ability to sit at a desk with a computer for majority of the day

The position is full time M-F 8a to 5p.  However, we may entertain part time for the perfect applicant.  We offer a competitive salary plus a generous benefit package.

Email ann@martininsure.com for salary range information

 

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